Colleges and Universities Offering Certificate in Reception Management in South Africa

Certificate in Reception Management is designed to equip individuals with the necessary skills and knowledge to effectively manage reception areas and provide exceptional customer service. Below are some of the topics covered in curriculum:
i. Computer Skills
ii. Problem-Solving and Conflict Resolution
iii. Professionalism and Etiquette
iv. Front Office Operations
v. Customer Service Excellence
vi. Communication Skills
vii. Time Management and Organization

Below are some of the available job opportunities for Certificate in Reception Management graduates in South Africa:
i. Hotel Receptionist
ii. Medical Receptionist
iii. Event Coordinator Assistant
iv. Administrative Officer
v. Personal Assistant
vi. Guest Relations Officer
vii. Front Desk Receptionist
viii. Administrative Assistant
ix. Customer Service Representative
x. Office Coordinator

Institutions Offering Certificate in Reception Management

•  Skills Academy, Pretoria  
  Subjects covered
  
  (i) Introduction to Business English
  
  (ii) Face to Face Communication
  
  (iii) Medical Office Management
  
  
  
  Entry requirements
  
  (i) Grade 10
  
  (ii) Learners must be at least 16 years of age
  
  (iii) Learners must be able to read and write in English
  
  
  Course duration: 4 months
•  MSC Business College, Cape Town  
  Duration: 12 months
  
  Minimum entry requirement:
  -Grade 12 or equivalent
  
  Course Content:
  -Computer Proficiency
  -Communication for Business
  -Advanced Calculations 101
  -Hospitality Reception Operations 101
  -Hospitality Management Operations 101
  -Hospitality Human Resources Operations 101
•  DAM Technical College, Pretoria  
  Course name: Computer Receptionist
  
  
  Course content
  
  (i) MS Word and Typing Skills
  
  (ii) Internet and E-mail
  
  
  Fees: R3540
  
  
  Program duration: Three months
  
•  Richfield Graduate Institute of Technology, Durban  
  Duration: 1 year
  
  Minimum entry requirement:
  -NQF Level 3 or equivalent
  
•  Jeppe College of Commerce and Computer Studies, Johannesburg  
  Hospitality Reception
  Duration: 12 months
•  The Tourism & Business Institute of South Africa, Cape Town  
  Duration: 12 months
•  Sam Hospitality Training Academy, Benoni  
  

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