Colleges and Universities Offering Reception and Face to Face Interaction in South Africa

Institutions Offering Reception and Face to Face Interaction

•  Gauteng Talent Management Solutions, Kempton Park  
  Course content
  -Have professional telephone skills
  -Deal with difficult customers
  -Receiving visitors
  -Communicate effectively
  -Effectively deal with the external and internal customers
  -Listening skills and questioning techniques
  -Determining visitors requirements according to organizational procedures
  -How to comply with security measures and remain professional
  
  Course duration: 2 days

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