Colleges and Universities Offering Telesales and Telemarketing in South Africa

  • Course Name: Telesales and Telemarketing()
  • Major Subject:
  • Course Category: Certificate Courses

Institutions Offering Telesales and Telemarketing

  • Gauteng Talent Management Solutions Gauteng Talent Management Solutions, Kempton Park  
    Course content
    -Reaching the decision maker
    -Influence by using different questioning types
    -Listening skills
    -Dealing with objections
    -Assertiveness
    -Opening and closing the call
    -Follow-up
    -Identify potential customers
    -Customer needs
    -Gathering sales leads
    -Establishing communication channels
    -Procedures of making contact

    Course duration: 2 days




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