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Colleges and Universities Offering Telesales and Telemarketing in South Africa
Course Name:
Telesales and Telemarketing()
Major Subject:
Course Category:
Certificate Courses
Institutions Offering Telesales and Telemarketing
Gauteng Talent Management Solutions
, Kempton Park
Course content
-Reaching the decision maker
-Influence by using different questioning types
-Listening skills
-Dealing with objections
-Assertiveness
-Opening and closing the call
-Follow-up
-Identify potential customers
-Customer needs
-Gathering sales leads
-Establishing communication channels
-Procedures of making contact
Course duration: 2 days
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