Colleges and Universities Offering ITIL Foundation Certificate Training in Canada

Institutions Offering ITIL Foundation Certificate Training

•  Sunview College, Toronto  
  Admission criteria
  -None
  -Work experience in IT services is recommended.
  
  Course duration: 18 hours
  
  Course content
  -Selected Roles (Awareness)
  -Technology and Architecture (Awareness)
  -Competence and Training (Awareness)
  -Key Principles and Models (Comprehension)
  -Selected Processes (Awareness)
  -Selected Functions (Awareness)
  -Service Management as a Practice (Comprehension)
  -The ITIL Service Lifecycle (Comprehension)
  -Generic Concepts and Definitions (Awareness)

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