Colleges and Universities Offering ITIL Foundation Certificate Training in South Africa

Institutions Offering ITIL Foundation Certificate Training

•  Pretoria Learning Academy, Pretoria   
  Course entry requirements
  -Basic Computer skills.
  
  Course duration
  Full Time - 1 to 2 weeks
  
  Part Time - 3 to 4 weeks
  
  Course content
  -ITIL Foundation: Key Concepts
  -The Service Value System
  -The Service Value Chain
  -The Guiding Principles
  -General Management Practices
  -Service Management Practices (Part 1)
  -Service Management Practices (Part 2)
  -ITIL Introduction
  -Key Concepts of Service Management

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