Colleges and Universities Offering Technical Support II in South Africa
- Course Name: Technical Support II()
- Major Subject:
- Course Category: Certificate Courses
Technical Support II is an integral role within the IT industry. As a Technical Support II, you will provide advanced technical assistance, troubleshooting and support to clients for software, hardware and network-related issues. You will be responsible for diagnosing and resolving complex problems, assisting with installations and upgrades and maintaining documentation of issues and resolutions. This role requires excellent communication skills, strong problem-solving abilities and a deep understanding of technical concepts.
Possible career opportunities for Technical Support II graduates include:
1. Technical Support Specialist
2. Network Administrator
3. System Administrator
4. Help Desk Manager
5. IT Consultant
6. Technical Trainer
7. IT Project Manager
8. IT Security Specialist
9. Database Administrator
10. IT Service Desk Manager
Institutions Offering Technical Support II
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