Colleges and Universities Offering Customer Service Specialist in Nigeria

Institutions Offering Customer Service Specialist

•  Aeroport College of Aviation & Travel Management, Lagos  
  Course duration: 3 days
  
  Course content:
  Introduction to Customer Service
  Team Building and Management
  Technology and Customer Service
  Practical Telephone Etiquette
  Communication Skills/Customer contact technicalities
  Managing difficult customers and their complaint
  Exceeding Customers expectations
  Selling in a competitive environment
  Customer Recovery Skills
  
•  Global Airwings College of Aviation, Lagos  
  

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