Colleges and Universities Offering Passenger Handling Training in South Africa

Institutions Offering Passenger Handling Training

•  QAS Aviation Academy, Benoni  
  Course modules
  
  (i) Passenger Care
  
  (ii) Addressing of Passengers
  
  (iii) Conflict
  
  (iv) Service Recovery
  
  (v) Grooming and Deportment
  
  (vi) Geography
  
  (vii) Ticketing
  
  (viii) Baggage and Cargo
  
  (ix) Teamwork
  
  (x) Glossary and Abbreviations
  
  (xi) Aircraft Familiarisation
  
  (xii) Categories of Special Attention Passengers
  
  (xiii) Travel Documentation
  
  (xiv) Aviation Organizations

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