Colleges and Universities Offering Certificate in Customer Care in Uganda

Institutions Offering Certificate in Customer Care

•  Career Institute, Kampala  
  
  Duration: 3 days
  
  Course Content:
  
  -Customer service
  -Personality and Confidence building
  -Grooming and Deportment
  -Reception of Clients
  -Telephone culture
  -Effective communication
  -Handling customer complaints
  -Public Relations
  -Listening and Questioning Skills
  -Social management
  -Stress management skills
  -Internal and External relations
  
  
•  UMCAT School of Journalism and Mass Communication, Kampala  
  
  Duration:3 months.
•  Maganjo Institute Of Career Education, Kampala  
  
•  Al-Mustafa Islamic College, Kampala  
  

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