Colleges and Universities Offering Certificate in Customer Service in Kenya

Institutions Offering Certificate in Customer Service

•  KQ Pride Centre, Nairobi  
  Course duration:
  (i) Initial - 2 days
  (ii) Refresher - 1 day
  
  Course Objective:
  -To equip the participants with the skills and knowledge meet and exceed customer expectations, deal with difficult customers and provide gold standard customer service
•  Musk College of Business and Technology, Nairobi  
  Course Fee: Kshs 42,000 ps
  
  Course Duration: 8 Months
  
  Minimum Entry Requirement: Form 2 / KCSE Certificate
  
  Examining Body: MUSK
•  Westford International Training College, Nairobi  
  Course duration: 6 months
  
  Exam body
  -City Guilds
  -ICM
  
  Intakes
  -January
  -April
  -July
  -October
•  Compliance College of Professional Studies, Nairobi  
  Duration: 8 weeks
  Entry Requirement: D
  Tuition fee: 31,000/=
  Exam Body: ICM/IATA
•  Bridge College, Nairobi  
  Exam body: ICM
  
  Yearly intakes
  -January
  -March
  -July
  -September
•  Transafric Accountancy and Management College, Thika  
  
  Duration:3 months
  
  Exam body:ICM
•  Sigowet Technical Training Institute, Kericho  
  Entry Grade: D
  
  Duration: 1 year
•  Intellects College, Kitui  
  Duration: 1 month
  
  Exam Body: IC
•  Amref International University, Nairobi  
  Customer Service Management
•  International Hotel and Tourism Institute (IHTI), Nairobi  
  Course duration: 1 month
•  East Africa College of Tourism and Hospitality Management, Nairobi  
  Duration: 6 months
•  Achievers College, Embu  
  Duration: 5 terms
•  AirSwiss International College, Nairobi  
  
•  Career Training Centre, Nairobi  
  
•  Paragon College, Nairobi  
  
•  Karatina Institute of Technology, Karatina  
  
•  Jubilee College, Kitui  
  
•  Nicholas Hewson Training Institute, Mombasa  
  
•  Brilliant Institute of Professional Studies details, Nairobi  
  
•  Beam International Training Centre, Nairobi  
  
•  Amrec Training Institute, Lodwar  
  
•  Karma Training Institute, Isiolo  
  
•  Kenya College of Commerce and Hospitality, Nairobi  
  
•  Magnatech Computer Institute, Nairobi  
  
•  Makini College, Nairobi  
  
•  Delta Technical College, Nairobi  
  
•  Miramar International College, Nakuru  
  
•  North Rift Institute of Management Studies, Eldoret  
  
•  Transafric College, Thika  
  
•  Ukunda Commercial College, Ukunda  
  
•  South Rift Technical Training Institute, Kericho  
  
•  Rifkins College, Mombasa  
  
•  East Africa Institute of Certified Studies, Nairobi  
  

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