Colleges and Universities Offering Certificate in Financial Consumer Protection Guidelines in Uganda

  • Course Name: Certificate in Financial Consumer Protection Guidelines()
  • Major Subject:
  • Course Category: Certificate Courses

Institutions Offering Certificate in Financial Consumer Protection Guidelines

  • The Uganda Institute of Banking and Financial Services The Uganda Institute of Banking and Financial Services, Kampala  

    Duration:2 full days (Face-to-Face).

    Mode of delivery: Online and Face-to-Face (4 Evenings online).

    Course description:

    -To equip staff of Supervised Financial Institutions with the knowledge and skills to handle consumer information and complaints with due respect to consumer rights as per guidelines set out by the regulating bodies like, Central Bank (Bank of Uganda).

    Course Fees: Ugandans UGX 400,000/International $180

    Course Content:

    •Overview of supervised institutions.
    •Overview of FCPGs.
    •Purpose of having FCPGs in place.
    •Understanding Stakeholders.
    •The Supervisory Approach.
    •The Bank Of Uganda FCPGs.
    •Fairness – Lending Recklessly.
    •Fairness – Giving Advice and Cooling – Off.
    •Reliability Transparency.
    •Complaint Handling.




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